Direct debit payments are an excellent option for customers who never want to forget a recurring payment — such as a subscription, monthly fee, or condominium dues. And for you, it couldn’t be simpler: direct debits have never been easier to set up.
Direct debit is perfect for recurring payments such as school fees, gym memberships, newspaper subscriptions, rent payments, and condominium dues. It’s simply the best way to prevent missed payments!
Direct debit fosters a lasting relationship with the customer. However, since the customer can cancel the direct debit at any time, it doesn’t create mandatory loyalty — which can deter many buyers.
Direct debit payments aren’t limited to Portugal. With Eupago, you can set up direct debit payments throughout the SEPA zone, allowing you to receive payments from customers abroad or those without Portuguese bank accounts.
With direct debit, payments are scheduled. Your company knows exactly when payments will be credited and when transfers will arrive. This makes it easier to manage cash flow in line with recurring collections.
Choose automatic processing for direct debits and save time on administrative tasks. Eupago notifies the customer by email each time a new debit occurs. After collection, we transfer the payment to your account.
Direct debit is a secure method for recurring payments, helping your customers manage their monthly expenses. Plus, since there are no delays, it prevents potential fines, interest charges, or service interruptions.
To receive direct debit payments, you need customer authorization. However, with Eupago, you don’t have to worry about paperwork or contacting different banks. Once you set up the direct debit in your back office, we automatically send the mandate by email to your customer — no confusion or complications!
For direct debit payments, you can choose the start date, end date, and frequency (for example, once a month). We also need an email contact to notify the customer each time a new debit occurs.
After collecting the payment, Eupago transfers the amount (minus the commission) to your account on the next business day. Remember, Eupago is a payment institution supervised by the Bank of Portugal, so you can be sure your money is safe.
Eupago’s commissions are automatically deducted from the transaction value. For direct debit payments, our fee is €0.45 per transaction — and this rate applies to accounts worldwide! Eupago’s pricing is completely transparent and available here.
Many companies offer Multibanco and MB WAY references. But at Eupago, we know that not all customers prefer the same payment methods. That’s why our priority is to offer the widest possible range of payment options to help grow your business.
When you register with Eupago, you can activate multiple payment methods, including Multibanco references, MB WAY online payments, Payshop, direct debit, Edenred, paysafecard, paysafecash, and installment payments with Cofidis Pay. All through a single provider with a simple, intuitive platform.
If you’re already a Eupago customer, you’ll need to submit an additional request to add direct debits to your contract. This request is subject to approval by our compliance department, but we promise to review it promptly so your business can start using direct debits as soon as possible.
If you’re not yet a Eupago customer, fill out this registration form or click “contact us” below. Our team will get in touch to discuss the payment methods you need and collect all the necessary documents for your registration.
All the payment methods your customers use,
with the ease your business wants.
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Porto
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