Eupago is a leading payment institution in Portugal, recognized for two consecutive years as the best payment solution for businesses by the 5 Estrelas Award. We offer a variety of payment methods, including Multibanco references for online stores, MB WAY references, credit card payments, installment payments, direct debit, Payshop, Paysafecard, and Paysafecash, to help you improve your customers’ shopping experience.

🏦 Supervised by the Bank of Portugal | 💶 Share capital of 1 million euros | 🇵🇹 100% Portuguese company | 🥇 Pioneer in open banking

Mission.

Eupago’s mission is to democratize payment methods, making them accessible to any business. Whether you have a newly created online store or a well-established brand, whether you sell in Portugal or abroad, and whether you sell exclusively online or also at physical locations, Eupago allows you to implement various payment methods with security, convenience, and simplicity. This way, you can focus on what really matters: growing your business.

"Having access to payments via Multibanco or credit card is not easy to implement. Not only because of economic reasons but also due to a lack of technological means. At Eupago, we share our effort and technological knowledge with small businesses. We invent solutions so that small entrepreneurs can grow with the same tools as large economic groups."

Telmo Santos, co-founder of Eupago

Vision.

Throughout our journey, we have never lost focus on innovation and process optimization. Our clients know that our services keep pace with the evolution of technology, legislation, and European standards. If it’s possible to develop a new integration, offer another payment method, or implement a new cybersecurity standard, that’s our next project.

We never miss the opportunity to provide an increasingly complete, integrated, and agile payment gateway that helps automate processes within your company. It’s no coincidence that we were the first payment institution to operate open banking in Portugal! Innovation is a commitment we made a long time ago and continues to be our vision for the future.

"We see change as an opportunity."

José Veiga, CEO of Eupago

Values.
 

💡 Innovation
Innovation is the beacon that guides us. We are always looking for opportunities to improve, grow, and offer more payment methods to our clients.

🎯 Agility
We are completely customer-oriented, and our goal is to simplify processes for all clients, even if it requires customizing a solution.

👐 Transparency
Transparency and integrity are present across all of Eupago’s business areas. We honor our agreements and always deliver on our promises.

📨 Proximity
We pride ourselves on the close relationship we maintain with our clients. Our customer support responds to 96.7% of requests in less than two hours.

👂 Active listening
Active listening symbolizes our dedication and commitment. We are always open to customer suggestions to improve and add new features.

📈 Ambition
We are ambitious and devote all our energy, attention, and effort to achieving our goals. We always strive to be better and more effective.

Brief History of Eupago.

2008 – Eupago’s founders develop a proprietary platform to manage payments for an e-commerce website’s clients. This sparks the idea of founding a payment institution to make payment management easier, more intuitive, and more efficient for all businesses.

2014 – Eupago is founded in Porto by José Veiga, CEO of the online sales portal Insania, and Telmo Santos, a programmer, with the mission of making various payment methods accessible to any business. The initial share capital was €90,000, entirely Portuguese-funded.

2015 – Eupago obtains Payment Institution status from the Bank of Portugal. This accreditation allows us to generate Multibanco references, process MB WAY payments, and operate other payment methods — in other words, it’s our seal of trust.

2021 – Eupago strengthens its equity capital, raising the company’s share capital to one million euros. We become the payment institution with the highest equity operating in digital payments in Portugal, demonstrating our growth and robustness.

2022 – Cofidis and Eupago launch an innovative installment payment solution for e-commerce. With CofidisPay, online stores can offer installment payments to customers without fees, bureaucracy, or interest for up to 12 months.

2023 – Eupago becomes the first payment institution in Portugal to operate open banking services, specifically through AISP and PISP services. Open banking enables initiating payments with customer authentication without going through the bank, offering greater convenience and practicality.

2024 – Eupago acquires PAGAQUI, a network of 2,500 sales points across Portugal for service payments, purchases, and transportation card top-ups. The goal is to expand the network to 8,000 points, strengthening Eupago’s presence throughout the country, including inland regions, Madeira, and the Azores.

Team.

José Veiga
With a degree in Computer Engineering, his entire career has been connected to the digital world. He is the majority shareholder of Intelidus Informática, founded in 2000. In 2010, Intelidus created Insania, one of Portugal’s largest online stores. He is currently CEO of the Eupago Group.

Telmo Santos
Holding a degree in Computer Science and a master’s degree in Cybersecurity, he specializes in programming and website development. He co-founded Eupago in 2014 and currently serves as co-CEO.

Every day, dozens of people make Eupago possible.

Recruitment.

Join the team!
We are always looking for people who share our values and passion for innovation. Want to be at the forefront of fintech in Portugal? Check out our available positions or send a spontaneous application and show us how you can make a difference.

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